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Need help pairing your Bluetooth headset?

Try our online pairing guide

CUSTOMER SUPPORT

For mobile and music products

Call our Free-Phone number:
08000 327 026

*Please note, this is a FreePhone number, however depending on your Network Operator you may not be able to dial Freephone numbers from your mobile. Your Network Operator may also apply some charges, please contact them for details.

All FAQ's

How do I pair the SP500 with my cell phone?
How can I replace the ear gels on my BT250V?
How can I obtain parts and accessories for my headset?
I cannot hear anything in my headset
How do I pair the BT250V with my cell phone?
I am having pairing problems
I cannot use Reject call, call on hold, Redial or voice dialing
Why am I receiving static on my Bluetooth headset?
I hear crackling noises
What does it mean if the speaker volume of my BT5020 is abnormally low, I can’t hear the caller, or they can’t hear me?
I have connection problems
How do I pair the BT2020 with my cell phone?
I cannot use Reject call, call on hold, Redial or voice dialing
What does it mean if the speaker volume of my SP500 is abnormally low, I can’t hear the caller, or they can’t hear me?
How do I pair the BT8010 with my cell phone?
How do I pair the BT3030 with my cell phone?
What does it mean if the lights flash on and off quickly or don’t come on at all when I put the BT500 on its charger?
Why am I receiving static on my Bluetooth headset?
When I enter the passkey or PIN of 0000 (4 zeros), my phone tells me “Invalid Passkey.” How do I fix this?
What does it mean if the speaker volume of my BT150 is abnormally low, I can’t hear the caller, or they can’t hear me?

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