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  Product Support
Select your product for a full range of support options


Fast track support for mobile and music products - click HERE

Fast track support for office and contact centre products - click HERE

Jabra Technical Support responds to all messages during regular business hours, Monday through Friday, excluding weekends and holidays. You should expect a response within one working day. For a timely, accurate reply, please complete the web form.

Phone Support:

For mobile and music products

Call our Free-Phone number: 08000 327 026

For office and contact centre products:

Jabra customers:  dial 01784 220172

BT customers dial:  0845 707 8157

*Please note, these are FreePhone numbers, however depending on your Network Operator you may not be able to dial Freephone numbers from your mobile. Your Network Operator may also apply some charges, please contact them for details.
Frequently Asked Questions
 
Can I use my headset while it is recharging?
 The speakerphone can be used while being recharged from a wall socket or from the car charger

Can other Bluetooth phone users hear my conversation?
 When you pair your headset to your Bluetooth phone, you are creating a private link between only these two Bluetooth devices. The wireless Bluetooth technology used in your headset is not easily monitored by third parties because Bluetooth wireless signals are significantly lower in radio frequency power than those produced by a typical mobile phone.

What is the passkey or PIN for my Jabra Bluetooth headset, and can I change it?
 The passkey or PIN used for pairing your Bluetooth headset to your mobile phone is "0000" and cannot be changed

Does my headset work with laptops, PCs, and PDAs?
Your headset will work with devices that are compliant with Bluetooth version 1.1 or higher specifications and support the headset and/or hands-free profile(s).

Does my headset work with my cordless phone at home?
 Your headset is not designed for use with cordless phones.

Does my headset work with other Bluetooth equipment?

Your headset is designed to work with most Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1, 1.2  and support a headset and/or handsfree Bluetooth profile.

Jabra Warranty & Repair information for Call Centre & Office products

Click here for Warranty information

Click here for Repair information

Microsoft Windows Vista Windows Vista Updates

In an effort to keep our products compatible with the latest industry technologies so you may continue to enjoy your headset in the future, we have developed an update that will allow our products to maintain true plug-and-play compatibility with the recent launch of Windows Vista. If you are using Windows Vista and one of the items shown below in red, please select the product to launch your software upgrade.

GN8110 USB
GN8120 USB
GN2000 USB
GN2100 USB
GN4800 USB