"There is no need for the agents to repeat themselves. The customers don’t hear any background noise”: Those are some of the reasons why Transcom in the Philippines uses Jabra GN2000 headsets.
China’s leading travel service enterprise CTRIP has over the past 6 years purchased more than 15,000 headsets from Jabra in order to increase productivity and customer satisfaction.
Largest outsource contact centre in Russia, Telecom Express, with 2,000 agents uses Jabra PRO™ 9400, Jabra BIZ™ 2400 and Jabra GN2000.
The world's leading e-commerce company offers a 24-hour hotline service throughout the year and is highly dependant on the comfort, quality and noise-cancelling capability of the Jabra headsets.
German insurance company chooses Jabra to provide service with an audible difference
Commercial bank enhances customer service, optimises productivity and reduces total cost of operations.
Kingdee International Software Group operates 108 branch offices around the globe and their call centre staff are protected from experiencing ear pain and mental distraction by using Jabra BIZ 2400 headsets.
Insurance group reports higher customer satisfaction, improved productivity and longer equipment longevity.
Leading bank experiences great comfort which secures healthy work environment.
Full mobility and excellent sound ensure that no detail from any call or message is lost in large emergency centre.
Higher employee wellbeing, great sound, fewer replacements, lower costs and excellent service.
Transcom houses 30,000 customer experience specialists in 70 contact centres across 27 countries and services over 400 international brands in various industry verticals.
While providing advice and supporting the public, quality contact centre equipment is essential.
See how Jabra's Unified Communications devices enable BT Global employees to work productively and efficiently from any location.
See how Jabra and Jabra's handsfree audio solutions support the deployment and optimise the UC experience for Wortell
Employees are satisfied and productivity is now future-proofed for the provider of water and wastewater in Denmark's 2nd biggest city.
In close collaboration with Cisco, Jabra headsets make a sound case for the Danish engineering company that supplies integrated solutions for the measurement and analysis of sound and vibration.
The IT department at Cisco benefits from the high quality of Jabra headsets when receiving hundreds of calls each day from co-workers worldwide in need of technical support.
The right equipment ensures higher employee wellbeing, improved citizen service and optimised processes.
Northern Europe’s best airport in 2012 experiences that Microsoft® Lync™ and Jabra move their telephony into the 21st century.
More than 6000 employees in 40 countries are connected via Unified Communications using technologies from Microsoft and Jabra
"Jabra understood how to incorporate all the functions we required."
The provider of drinking water solutions for the workplace, Eden Springs, enhances collaboration across 15 countries through Microsoft Lync and Jabra headsets
Being able to join meetings no matter where the location is represents a big improvement in communication among the staff members of a 600-year old university in Belgium. All thanks to Microsoft Lync and Jabra headsets.
Jobs are now easier and teams are far more productive at South-Wales based not-for-profit housing organisation.
The global software company Netformx connects with customers in more than 75 countries via Cisco Unified Communications and Jabra wireless headsets.
Ergonomic design earns the approval of call centre employees at one of the country’s large insurance companies.
Maintain high quality of service and realise the benefits of the latest technological and environmental enhancements.