"There is no need for the agents to repeat themselves. The customers don’t hear any background noise”: Those are some of the reasons why Transcom in the Philippines uses Jabra GN2000 headsets.
China’s leading travel service enterprise CTRIP has over the past 6 years purchased more than 15,000 headsets from Jabra in order to increase productivity and customer satisfaction.
Largest outsource contact centre in Russia, Telecom Express, with 2,000 agents uses Jabra PRO™ 9400, Jabra BIZ™ 2400 and Jabra GN2000.
Global managed services provider obtains improved call clarity and customer engagement while lowering equipment costs.
The world's leading e-commerce company offers a 24-hour hotline service throughout the year and is highly dependant on the comfort, quality and noise-cancelling capability of the Jabra headsets.
Bank of Communications (BoCom) in China uses Jabra headsets with their Avaya call centre platform to increase productivity and improve service delivery.
Commercial bank enhances customer service, optimises productivity and reduces total cost of operations.
Jabra stood out as the preferred choice after testing several solutions available on the market
Handling millions of inbound and outbound calls every day in a busy contact centre requires reliable headsets and crystal clear call clarity.
Quality, sound clarity and the robust construction were the main reasons for choosing Jabra
For business operations, the ergonomically designed Jabra GN2100 headset convinced the decision-makers at HUK-COBURG
One of the top call centre outsourcers in Japan knows the importance of giving a good impression from the very first word and uses Jabra BIZ 2400 with their Avaya IP phone system.
Kingdee International Software Group operates 108 branch offices around the globe and their call centre staff are protected from experiencing ear pain and mental distraction by using Jabra BIZ 2400 headsets.
Global Telesales Brno provides customer service support for Lufthansa and other airlines. The 200 customer service employees spend most of their time on the phone with customers, so they needed reliable headsets to deliver superior call quality.
Maximum service life and minimum maintenance costs were crucial to the insurer Liverpool Victoria when rolling out more than 4000 Jabra BIZ 2400.
Insurance group reports higher customer satisfaction, improved productivity and longer equipment longevity.
Leading bank experiences great comfort which secures healthy work environment.
German retailer chose Jabra for their Turkey-based call centre after thorough testing.
Being a big mail order retailer with a very busy call centre, the battery life of the Jabra PRO 9450 was a decisive factor for Nissen.
Prague-based Olympus support centre obtains considerable savings by lowering call time with Jabra wireless headsets.
The Finnish provider of technical products and solution gets value for money with Jabra headsets.
To improve critical life-saving communications, the Prague Fire Brigade uses Jabra headsets for reliable call clarity in its emergency call centre.
Full mobility and excellent sound ensure that no detail from any call or message is lost in large emergency centre.
Higher employee wellbeing, great sound, fewer replacements, lower costs and excellent service.
Reduced turnover and improved working conditions for more than 2000 call centre agents .
Extended hours on the phone every day requires comfortable headsets with excellent noise-cancelling features
To maintain its lead, Sichuan Telecom Call Centre deployed Jabra GN2000 headsets and the GN8110 USB adapter
Transcom houses 30,000 customer experience specialists in 70 contact centres across 27 countries and services over 400 international brands in various industry verticals.
While providing advice and supporting the public, quality contact centre equipment is essential.
See how Jabra's Unified Communications devices enable BT Global employees to work productively and efficiently from any location.
Move to Jabra headsets delivers highest quality audio experience for Russell Investments Group.
After thorough testing of different headsets, the Jabra solutions stood out as more comfortable
and consistently more reliable than any of the competitive products.
See how Jabra and Jabra's handsfree audio solutions support the deployment and optimise the UC experience for Wortell
Employees are satisfied and productivity is now future-proofed for the provider of water and wastewater in Denmark's 2nd
BDO Denmark choose Jabra to increase efficiency and improve the work environment.
Management consultancy with 3,500 employees in 26 locations worldwide improves work efficiency with Jabra and Microsoft Lync.
In close collaboration with Cisco, Jabra headsets make a sound case for the Danish engineering company that supplies integrated solutions for the measurement and analysis of sound and vibration.
The IT department at Cisco benefits from the high quality of Jabra headsets when receiving hundreds of calls each day from co-workers worldwide in need of technical support.
The right equipment ensures higher employee wellbeing, improved citizen service and optimised processes.
Municipality invests in quality UC solution with Microsoft Lync using Jabra SPEAK and Jabra BIZ 2400.
Northern Europe’s best airport in 2012 experiences that Microsoft® Lync™ and Jabra move their telephony into the 21st century.
More than 6000 employees in 40 countries are connected via Unified Communications using technologies from Microsoft and Jabra
The Danish Chamber of Commerce has realised significant time savings by using Jabra Xpress to consistently deploy new firmware-based settings and updates on all of their 230 employees’ headsets, at the same time, on a consistent basis, at the click of a button.
Deloitte uses Jabra headsets in their Unified Communications strategy
The provider of drinking water solutions for the workplace, Eden Springs, enhances collaboration across 15 countries through Microsoft Lync and Jabra headsets
Swedish security company chose Jabra UC Voice and Jabra SPEAK for their Lync adventure.
With Jabra and Microsoft Lync, the architecture/design company bring their employees around the globe together.
Being able to join meetings no matter where the location is represents a big improvement in communication among the staff members of a 600-year old university in Belgium. All thanks to Microsoft Lync and Jabra headsets.
Global law firm deployed Microsoft Lync and switched to Jabra headsets. To facilitate the remote rollout of software, firmware and settings, Jabra Xpress was used.
Lightweight Jabra headsets and a Microsoft UC solution eliminated the use of deskphones in this energy and utilities company.
The global software company Netformx connects with customers in more than 75 countries via Cisco Unified Communications and Jabra wireless headsets.
Jobs are now easier and teams are far more productive at South-Wales based not-for-profit housing organisation.
IT services company went from a "Bring Your Own Headset" strategy to standardising with high-quality Jabra products rolled out via Jabra Xpress.
Jabra headsets are a natural and necessary part of TINE's daily operations
Global safety science company, UL, selects a suite of Jabra products to ease collaboration across offices in 40 countries.
Ergonomic design earns the approval of call centre employees at one of the country’s large insurance companies.
With wireless headsets from Jabra and Avaya One-X softphones the leading research institute founded in 1872 managed to save costs and boost productivity among staff members.
UC-optimised Jabra solution gives excellent workplace convenience at Voxtron
Maintain high quality of service and realise the benefits of the latest technological and environmental enhancements.
Jabra puts travel company Trailfinders on track with new wireless headsets increasing mobility and productivity.