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Cost-effective contact centres with Jabra
Watch the video to see how easy you implement Jabra headsets in your contact centre
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Jabra headsets benefit your contact centre in three main areas:
Greater efficiency Employees can handle calls more efficiently without compromising customer experience. The increased call quality that comes with Jabra headsets means fewer misunderstandings and clearer communication. Superior service Getting things right the first time is just good business. Jabra headsets’ superior audio performance creates a more professional impression with customers and improves internal collaboration as well. Maximum comfort Uncomfortable headsets aren’t an option, at least not if you value employee retention. Our contact centre headsets feature unique, ergonomic designs especially crafted for prolonged use. Employees can choose from a variety of wearing styles, which increases employee satisfaction and ensures end-user adoption.
for your inspiration
Jabra is constantly adding to its library of reports, white papers, customer stories etc. on a wide range of subjects ranging from headset technologies and user experience to the role of the headset in business communications.
Read more See our full library of business briefs, reports, white papers and other useful articles.
Watch the teaser
- for the Frost & Sullivan White Paper “How Can I Help You?" and learn how headsets improve productivity in contact centres
Download best Practices Guide from Frost & Sullivan
The Best Practices Guide from Frost & Sullivan gives advice on how to deploy communication devices in a contact centre and includes 4 main sections and a checklist: