Energy & Utilities

Keeping energy suppliers connected When you're a multi-site utility or energy company, you need a headset solution that is easy to deploy and manage. It needs to work with your existing solutions, provide you the option to upgrade and satisfy the diverse needs of your different departments.

Jabra is experienced in working with large utilities and energy companies, helping them to define their user needs and develop a system that works for them.

You need a solution that works with your systems Jabra has strategic alliances with all of the leading telephony systems, including Avaya, Cisco™, Microsoft® and many others. Our products are certified to work with these systems and our ongoing collaboration with them ensures that we develop our products to work seamlessly with them. This close working relationship ensures products that are plug-and-play with the world’s leading telephony systems. This enables a rapid deployment, swift implementation and quick end-user adoption. Your staff won’t have to worry about learning new commands or shortcuts – everything works seamlessly. And you get a future-proof solution that not only works with your current telephony set-up, but also will work with the one you select in the future.

At Jabra, we realise that your workforce has varying needs. Within your company you may have a highly mobile sales force, a desk-bound call centre and a meeting-intensive home-office culture. Knowing this, we work with you to define your company’s telephony needs. Our headsets and other communication products are highly customisable and cover a wide range of user needs. And more importantly, we work with you to define the product portfolio that suits your office environment. We have experience defining various user personas, mapping internal applications and defining work styles, so we can create a solution that matches an organisation’s unique needs.

We recognise that each customer is unique. It's our job to match your users with the solutions that are right for them. To do that, we interact with all the necessary areas of your organisation: IT, HR, administration, even your ergonomics team. We meet with them to form an understanding of how your employees work, what systems they use and how they interact across sites, so that we can propose a tailored solution. And this collaboration doesn't end once you've received your equipment. We continue to work with your internal departments through the implementation and deployment to provide ongoing support to your end-users.