Customer stories

Why did Russel Investment Group choose Jabra Headsets for their telephony solution? Find out why many companies choose headsets and speakerphones from Jabra.

24/7, Philippines

24/7, Philippines

Global managed services provider obtains improved call clarity and customer engagement while lowering equipment costs.

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Bank of Communications, China

Bank of Communications, China

Bank of Communications (BoCom) in China uses Jabra headsets with their Avaya call centre platform to increase productivity and improve service delivery.

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China Merchants Bank

China Merchants Bank

Commercial bank enhances customer service, optimises productivity and reduces total cost of operations.

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Comarch, Poland

Comarch, Poland

Jabra stood out as the preferred choice after testing several solutions available on the market

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Etech Global Services, USA

Etech Global Services, USA

Handling millions of inbound and outbound calls every day in a busy contact centre requires reliable headsets and crystal clear call clarity.

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Generali Group, Italy

Generali Group, Italy

Quality, sound clarity and the robust construction were the main reasons for choosing Jabra

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HUK-COBURG, Germany

HUK-COBURG, Germany

For business operations, the ergonomically designed Jabra GN2100 headset convinced the decision-makers at HUK-COBURG

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Kingdee, China

Kingdee, China

Kingdee International Software Group operates 108 branch offices around the globe and their call centre staff are protected from experiencing ear pain and mental distraction by using Jabra BIZ 2400 headsets.

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LV=, UK

LV=, UK

Maximum service life and minimum maintenance costs were crucial to the insurer Liverpool Victoria when rolling out more than 4000 Jabra BIZ 2400.

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Ming An Insurance, China

Ming An Insurance, China

Insurance group reports higher customer satisfaction, improved productivity and longer equipment longevity.

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MKB BANK, Hungary

MKB BANK, Hungary

Leading bank experiences great comfort which secures healthy work environment.

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Neckermann, Turkey

Neckermann, Turkey

German retailer chose Jabra for their Turkey-based call centre after thorough testing.

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Nissen Co., Ltd., Japan

Nissen Co., Ltd., Japan

Being a big mail order retailer with a very busy call centre, the battery life of the Jabra PRO 9450 was a decisive factor for Nissen.

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Olympus, Czech Republic

Olympus, Czech Republic

Prague-based Olympus support centre obtains considerable savings by lowering call time with Jabra wireless headsets.

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Onninen, Poland

Onninen, Poland

The Finnish provider of technical products and solution gets value for money with Jabra headsets.

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Prague Fire Brigade, Czech Republic

Prague Fire Brigade, Czech Republic

To improve critical life-saving communications, the Prague Fire Brigade uses Jabra headsets for reliable call clarity in its emergency call centre.

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Province of Bolzano, Italy

Province of Bolzano, Italy

Full mobility and excellent sound ensure that no detail from any call or message is lost in large emergency centre.

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Royal Bank of Canada

Royal Bank of Canada

Higher employee wellbeing, great sound, fewer replacements, lower costs and excellent service.

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Shandong Contact Centre Base, China

Shandong Contact Centre Base, China

Reduced turnover and improved working conditions for more than 2000 call centre agents .

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Shenzhen Development Bank, China

Shenzhen Development Bank, China

Extended hours on the phone every day requires comfortable headsets with excellent noise-cancelling features

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Sitel Operating Corporation

Sitel Operating Corporation

Sitel chose the Jabra BIZ 2300 headset for their 60,000 agents worldwide

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Sichuan Telecom Call Centre, China

Sichuan Telecom Call Centre, China

To maintain its lead, Sichuan Telecom Call Centre deployed Jabra GN2000 headsets and the GN8110 USB adapter

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Victoria Department of Justice, Australia

Victoria Department of Justice, Australia

While providing advice and supporting the public, quality contact centre equipment is essential.

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RUSSELL INVESTMENTS GROUP

RUSSELL INVESTMENTS GROUP

Move to Jabra headsets delivers highest quality audio experience for Russell Investments Group.After thorough testing of different headsets, the Jabra solutions stood out as more comfortableand consistently more reliable than any of the competitive products.

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Cisco

Cisco

After looking at a variety of solutions, the IT team selected Jabra because our wide range of solutions from the Jabra BIZ 2400 series to the Jabra PRO 9400 series provides headsets for a variety of needs.

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Bitburger Brewery Group

Bitburger Brewery Group

When introducing integrated telephone equipment throughout the entire Bitburger Brewery Group, the German company opted for Jabra’s professional audio solutions.

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City of Växjö, Sweden

City of Växjö, Sweden

Municipality invests in quality UC solution with Microsoft Lync using Jabra SPEAK and Jabra BIZ 2400.

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Dansk Erhverv, Denmark

Dansk Erhverv, Denmark

The Danish Chamber of Commerce has realised significant time savings by using Jabra Xpress to consistently deploy new firmware-based settings and updates on all of their 230 employees’ headsets, at the same time, on a consistent basis, at the click of a button.

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Deloitte, France

Deloitte, France

Deloitte uses Jabra headsets in their Unified Communications strategy

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Eden Springs, Israel

Eden Springs, Israel

The provider of drinking water solutions for the workplace, Eden Springs, enhances collaboration across 15 countries through Microsoft Lync and Jabra headsets

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GUNNEBO, Sweden

GUNNEBO, Sweden

Swedish security company chose Jabra UC Voice and Jabra SPEAK for their Lync adventure.

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Interior Architects, USA

Interior Architects, USA

With Jabra and Microsoft Lync, the architecture/design company bring their employees around the globe together.

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KU Leuven, Belgium

KU Leuven, Belgium

Being able to join meetings no matter where the location is represents a big improvement in communication among the staff members of a 600-year old university in Belgium. All thanks to Microsoft Lync and Jabra headsets.

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Loyens & Loeff, Netherlands

Loyens & Loeff, Netherlands

Global law firm deployed Microsoft Lync and switched to Jabra headsets. To facilitate the remote rollout of software, firmware and settings, Jabra Xpress was used.

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Medco Energy, Indonesia

Medco Energy, Indonesia

Lightweight Jabra headsets and a Microsoft UC solution eliminated the use of deskphones in this energy and utilities company.

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Newport City Homes, UK

Newport City Homes, UK

Jobs are now easier and teams are far more productive at South-Wales based not-for-profit housing organisation.

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Novacoop, Italy

Novacoop, Italy

Large savings on telephony costs were the result of implementing Microsoft Lync and Jabra headsets in the Italian hypermarket chain

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ProServeIT, Canada

ProServeIT, Canada

IT services company went from a "Bring Your Own Headset" strategy to standardising with high-quality Jabra products rolled out via Jabra Xpress.

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UL, USA

UL, USA

Global safety science company, UL, selects a suite of Jabra products to ease collaboration across offices in 40 countries.

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EDF, France

EDF, France

Maintain high quality of service and realise the benefits of the latest technological and environmental enhancements.

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Suprag, Switzerland

Suprag, Switzerland

Partnering with Jabra and offering Jabra Xpress is a great tool for partners to differentiate their business from the competition

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