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Video tutorials
Video tutorials

How to connect (pair) Jabra Sport Wireless+ to a mobile device

Watch the “Hands-on with Jabra Support” tutorial video. In this video, we will show you how to connect (pair) your Jabra Sport Wireless+ to a mobile device. Video in English

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There is no troubleshooting available for this product
Frequently Asked Questions
Frequently Asked Questions

FAQ - Top 5 questions

  • Why can I use my Jabra headset for phone calls but not hear music through it?

    Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the Bluetooth settings that the headset is selected for media streaming.

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  • How do I pair my Jabra Sport/Sport+ with my mobile phone?

    The first time you turn on your Jabra Sport/Sport+, it is ready to pair with your mobile phone. Follow the voice-guided instructions.

    1. Turn on Bluetooth on your mobile phone.
    2. Press and hold (5 seconds) the Answer/end button on your Jabra Sport/Sport+ until the light flashes blue.



    3. Wear the earphones and follow the voice-guided instructions to pair with your mobile phone. Enter “0000” (four zeros) if you are asked for a PIN.

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  • How do I reset my Jabra Sport?

    When you reset your Jabra Sport, the list of devices that have been paired with it is cleared. Follow these steps to reset:

    1. Turn on your Jabra Sport.
    2. Simultaneously press and hold the Volume + button and the Answer/end button for approximately 6 seconds until the indicator light flashes red.



    3. Your Jabra Sport is now reset and it will shut down. When you turn it on again, it will go directly into pairing mode.

    Note: When your Jabra Sport has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

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  • How do I obtain accessories for my Jabra device?

    You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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  • Can I use my headset while it is charging?

    For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

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FAQ - all questions

  • Pairing with Bluetooth

    • How do I pair my Jabra Sport/Sport+ with my mobile phone?

      The first time you turn on your Jabra Sport/Sport+, it is ready to pair with your mobile phone. Follow the voice-guided instructions.

      1. Turn on Bluetooth on your mobile phone.
      2. Press and hold (5 seconds) the Answer/end button on your Jabra Sport/Sport+ until the light flashes blue.



      3. Wear the earphones and follow the voice-guided instructions to pair with your mobile phone. Enter “0000” (four zeros) if you are asked for a PIN.

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  • Audio

    • Why can I use my Jabra headset for phone calls but not hear music through it?

      Verify that your mobile phone supports the A2DP Bluetooth profile. Also, verify in the Bluetooth settings that the headset is selected for media streaming.

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    • Why do I hear static noise on my Jabra headset?

      Wireless devices are susceptible to interference that may affect audio quality and result in static. To avoid blocking the Bluetooth signal, follow these guidelines:

      • Make sure the distance between your headset and the paired device does not exceed 33 feet (10 m).
      • Make sure there is a direct line of sight between your headset and phone. Avoid placing objects that can block radio signals between paired devices. These include walls, doors and windows.
      • Avoid environments where computers, microwave ovens and high concentrations of Wi-Fi are present
      • Keep your headset and mobile phone on the same side of your body.
      • Avoid placing your mobile phone in a back pocket.

      Note: Low battery capacity in your Jabra headset and mobile phone may affect the Bluetooth range.

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  • Features

    • How do I reset my Jabra Sport?

      When you reset your Jabra Sport, the list of devices that have been paired with it is cleared. Follow these steps to reset:

      1. Turn on your Jabra Sport.
      2. Simultaneously press and hold the Volume + button and the Answer/end button for approximately 6 seconds until the indicator light flashes red.



      3. Your Jabra Sport is now reset and it will shut down. When you turn it on again, it will go directly into pairing mode.

      Note: When your Jabra Sport has been reset, you will need to re-pair it with your mobile phone. Remember to delete the previous pairing before you re-pair.

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    • How do I know when my Jabra Sport/Sport+ is fully charged or needs to be charged?

      On your Jabra Sport/Sport+, the battery LED flashes green when it is charging. When it is fully charged, the LED will change to solid green for approximately 60 seconds.

      When the battery capacity drops below 10%, the battery LED will flash red, and you may hear a “low battery” announcement.

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  • Accessories

    • How do I obtain accessories for my Jabra device?

      You can order accessories and parts on the Jabra Accessories page. Enter the name of your Jabra device in the search field (for example, Jabra Revo Wireless), and then browse the available accessories and parts.

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  • Technical Information

    • Can I use my headset while it is charging?

      For safety reasons, you should not use your headset while it is charging. Allow it to charge fully, disconnect it from the charger, and then your headset is ready for use.

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    • What is the Audio Video Remote Control Profile (AVRCP)?

      AVRCP provides a headset with the capability to:

      • play music.
      • pause music:
      • stop music
      • skip to the next or previous track

      Note: The mobile phone that is paired with the headset must also support the same Bluetooth profile. Some headsets do not have buttons to support all features.

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    • Best practices for rechargeable batteries

      These guidelines apply to the use of batteries in general, and do not apply specifically to their use with Jabra headsets. To preserve and store rechargeable batteries, use the following guidelines:

      • Avoid placing batteries in direct sunlight.
      • Avoid placing batteries in extreme cold.
      • Do not store batteries for extended periods without recharging them, around every 3 months for most products.

      If you handle or store rechargeable batteries incorrectly, their lifetime may be reduced.

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Download area
Download area

Windows

File description Language or Region Release date Version File size Release notes
Firmware 12/02/2014 2.8 2,8 MB Download
  • New languages added: Japanese
  • Improved battery lifetime
  • Other performance improvements

Software release history - all the features and enhancements below are included in the latest software release:

Release Date: 5/5/2012
Firmware Release No.: 1.54

  • Performance improvements
  • Bug fixes

Manuals

Documentation for download Language or Region File format File size
Datasheet English PDF 553 KB Download
Technical Specifications English PDF 234,6 KB Download
User Manual PDF 651,9 KB Download