AC adapter
An external power supply used for charging a battery-powered device or a base for a wireless headset.
accessories
Additional hardware used to support a device. For example, headset stands, extra charging units, bags/pouches.
acoustic safety
The measures taken to protect hearing from harmful levels of acoustic noise.
acoustic shock
A sudden, very loud sound through a headset speaker that results in temporary or permanent hearing damage. The extent of damage depends on the sound level and exposure time.
active noise-cancellation (ANC)
The reduction of unwanted low-frequency background noise by means of an electronic circuit.
advanced audio distribution profile (A2DP)
A Bluetooth profile that enables the wireless transfer of high-quality audio signals, such as music, between a headset and a supported Bluetooth device.
ambient noise
Background noise.
answer/end
A headset/speakerphone function that answers an incoming call or ends a current call.
around-the-neck
Refers to a wearing style for a headset that features a neckband.
audio cable
A cable that connects portable devices and carries audio signals.
audio enhancer
A device that increases call quality on a deskphone or softphone.
audio jack
A phone connector that is used for an audio cable.
audio streaming
Hearing real-time audio such as music, podcasts and GPS directions.
auto pairing
A feature that allows two devices to wirelessly connect with each other automatically.
automatic volume control (AVC)
The automatic adjustment of the volume of an audio signal, depending on the level of ambient noise.
audio video remote control profile (AVRCP)
Refers to the Bluetooth profile that provides a headset with the capability to:
Play music
Pause music
Stop music
Skip to the next or previous track
base
A docking and charging stand for a headset. Some bases also work as a connection station for deskphones, softphones and smartphones/tablets.
battery indicator
A light that displays the battery status of a device.
battery life
The maximum hours of use from a device’s battery.
battery status
The amount of power remaining in a battery.
behind-the-ear
Refers to a headset wearing style where the device stays in place due to a design that wraps behind the ear.
behind-the-head
Refers to a headset wearing style where the device is worn over one of the ears and then supported by a headband around the back of the head (rather than over the head).
Bluetooth
A standard for the short-range wireless interconnection of mobile phones, computers and other electronic devices.
Bluetooth adapter
A plug-and-play device that plugs into a USB port on a computer and enables a Bluetooth connection between the computer and a Jabra device.
Bluetooth profile
Refers to the ways in which Bluetooth-enabled devices communicate with each other to provide functionality and features.
boom-arm
A headset part that supports a microphone and which may be movable.
built-in
Refers to a feature that does not need to be added. For example, a 'built-in' heart rate monitor.
busylight
A light built into a headset that activates if you are on a call (or if you self-activate it) to let others know you are busy.
call centre
A business function that handles inquiry calls from customers.
call control unit
A unit that is separate from a headset and that enables calls to be controlled.
call merging
The process of adding an incoming call to a current call.
call waiting
A phone service in which a user places the current call on hold and answers a second incoming call.
caller ID
A phone service that identifies the number of a caller for an incoming call.
car charger
A device that uses the power from a car battery to charge a device battery.
CC-E/STD
A universal standard for an analogue signal converter from the CC-E range.
Certified for Skype for Business
Refers to a device that meets the Microsoft standard for use with Skype for Business.
compatibility guide
A reference guide that establishes which products are compatible with other products, services and accessories.
concentration zone
Refers to the benefits of using active noise-cancellation (ANC) and the busylight feature to help the user concentrate.
conference call
A phone call in which you can talk to one or more people at the same time.
conference mode
A function for a Jabra wireless DECT base solution in which one to three additional base compatible headsets can be connected to the master base. The connected participants can listen and talk to each other during a phone or conference call.
connectivity
The capability to connect a headset or base to additional devices and systems.
consumer
Refers to the Jabra product category that includes sports and on-the-go products.
contact centre
A business function that handles inquiry calls, IM, mail and social media communication from customers.
convertible
Refers to the adaptable wearing style of a Jabra headset. For example, you can wear the headset attached to a headband, neckband or earhook.
corded
Refers to a headset style that uses a cable to connect to an audio source such as a phone or music.
crystal-clear
Refers to the clarity of sound. For example, crystal-clear sound.
current call
The call that is currently in progress.
datasheet
A document that briefly describes a product and its main features and benefits.
decibel (dB)
A unit used to measure the intensity of a sound or the power level of an electrical signal.
DECT (Digital enhanced cordless telecommunications)
A high-quality wireless radio technology used to transmit signals between a headset and a base.
DECT density
The concentration of headsets using DECT technology that are installed in an area.
DECT GAP
The DECT generic access profile (GAP) that enables a phone to make and receive calls.
deskphone
A stationary phone that sits on a desk or table.
deskphone with a headset port
A deskphone that has a port for connecting an external headset.
deskphone without a headset port
A deskphone that does not have a port for connecting an external headset.
dial tone
The sound that a phone produces indicating that it is ready for a call to be dialled.
dial tone switch
A switch on a headset base that is used to find the dial tone of a deskphone and adjust the audio clarity.
Digital signal processing (DSP)
The digital processing of audio signals by a Jabra audio device to improve the sound.
dock
To place a headset on a base for storage and charging.
dual Bluetooth connectivity
Connectivity to two Bluetooth devices at the same time.
dual microphone
Refers to the technology and devices where signals from two microphones are used to improve the sound.
duo
Refers to a headset that has two earpieces instead of one, enabling stereo sound.
earbud
A device consisting of a speaker/pair of speakers inserted in the ear(s) and used for listening to audio such as music or speech. Jabra earbuds are equipped with a microphone and can also be used for phone communication. See also: 'earphones', 'headphones', 'headset'.
ear-cup
The cup-like part of a headset/headphone(s) that encloses the ears of the listener.
ear cushion
The padding on the earpiece of a headset/headphone(s) that provides fit and comfort.
EarGel
A soft headset part that is designed to channel sound directly into the ear.
EarHook
A headset part that wraps over and around the ear to secure the headset.
earphone(s)
A device consisting of a speaker/pair of speakers worn on, around or in the ear(s) and used for listening to audio such as music or speech. See also: 'earbuds', 'headphones', 'headset'.
electronic hook switch (EHS)
A cable solution that connects a wireless headset base and a deskphone, enabling call control functionality directly on the headset.
Find my car
A Jabra feature that uses geo-tagging and is part of the Jabra Assist app.
Find my Jabra
A Jabra feature that uses geo-tagging and is part of the Jabra Assist and Jabra Connect apps.
first-time pairing
The initial occasion that two devices pair with each other. For example, connecting a headset and a smartphone using Bluetooth.
full battery
Refers to a battery level that is completely charged.
Google Now
The digital personal assistant from Google.
hands-free
Refers to the ability to operate a device without using the hands.
handset
A portable wireless phone or the part of a deskphone, that contains the mouthpiece and earpiece.
handset port
The port on a deskphone or on a Jabra wireless base, that has a deskphone connection where you connect the handset.
HD Voice
Refers to high-definition voice quality for audio.
headband
The part of a headset that goes over the head (or around the back of it) and supports the earpieces.
headphone(s)
A device consisting of a speaker/pair of speakers worn on, around or in the ear(s) and used for listening to audio such as music or speech. Jabra headphones are equipped with a microphone and can also be used for phone communication. See also: 'earbuds', 'earphones', 'headset'.
headset
A device consisting of a speaker/pair of speakers worn on, around or in the ear(s) and typically equipped with a microphone. A headset is used especially for Enterprise phone communication where there is focus on reducing ambient noise that is picked up from a user’s surroundings. See also: 'earbuds', 'earphones', 'headphones'.
headset port
The port on a deskphone where you connect a headset.
hearing protection
Refers to the technologies and standards that are applied to Jabra earbuds/headphones/headsets to protect user hearing and safety.
Hi-fi
Refers to the high-quality reproduction of sound.
high battery
Refers to a battery level that has a lot of power remaining.
hot-desking
An office layout in which multiple workers use a single physical work station during different time periods.
in-car speakerphone
A portable device used for sending and receiving audio in a car.
incoming call
A phone call that is being received.
in-ear
Refers to a feature. For example, Jabra Elite Sport has an 'in-ear' heart rate monitor.
in-the-ear
Refers to a wearing style of headset. For example, earbuds are an 'in-the-ear' wearing style.
in-ear audio coaching
A Jabra feature of the Jabra Sport Life app that works with certain Jabra Sport earbuds and their biometric sensors to provide audio coaching.
in-line controller
A control unit located within the cord of a headset that enables easy control of calls.
Intelligent call transfer
A Jabra feature that allows you to seamlessly transfer a call from a softphone to a smartphone. Currently applies to the Jabra Evolve 40 and Jabra Evolve 80.
internet phone
A phone that makes calls over an internet connection instead of a physical landline.
IP (ingress protection) rating
A standard that rates the degree of protection provided by a device against the intrusion of solid objects, dust, accidental contact and water. For example, the IP56 rating has high resistance to dust and water. Learn more about IP ratings here
Jabra Device Firmware Updater
A software wizard that guides users through the steps required to update the firmware of a Jabra device.
leather-feel
Refers to a synthetic material that feels like leather. For example, 'leather-feel' ear cushions on a headset.
LED indicator
The lights on a device that indicate the status of specific functions.
listen-in
Refers to a feature that lets you cut out your music so you can hear your surroundings while you are wearing your headset.
low battery
Refers to a battery level that does not have much power remaining and needs to be charged.
medium battery
Refers to a battery level that has about half of the potential full power remaining.
memory foam
A material used in a headset that adjusts to the shape of your ear and retains that shape.
micro USB
A miniature version of the USB interface.
micro USB port
The port used for connecting devices that have the micro USB interface.
mobile phone
A wireless handheld device used to communicate by phone and text message.
modular connector
For a Jabra solution, an interface that links multiple electrical terminations to create a circuit used with a deskphone. Also known as a plug, jack, registered jack (RJ), for example.
mono
Refers to a headset that has one earpiece.
mounting bracket
A bracket used to mount and secure a headset, speakerphone or base to a desk.
MP3
A standard format used for compressed digital files.
Multi-function button
The headset part that controls the basic functions.
Musical instrument digital interface (MIDI)
A technical standard that describes a communication protocol, digital interface and electrical connectors.
mute/unmute
Refers to the headset function that turns the microphone off and on.
narrowband
Telecommunication that carries voice information in a narrow band of frequencies, as opposed to HD Voice (wideband).
Near field communication (NFC)
A set of communication protocols that enables two electronic devices to establish communication.
neckband
The part of a headset that goes around the back of the neck and supports the earbuds.
Noise-at-Work
The levels of noise that people are exposed to while working. Or refers to region-specific regulations that control these levels of noise.
noise-cancellation
Technology that reduces the level of ambient noise you hear when wearing a headset.
noise-cancelling microphone
A microphone that is designed to filter out ambient noise from the sound of a voice.
omni-directional microphone
A microphone that receives sound from all sides and directions.
on/off
Refers to the headset function that turns the headset on and off.
on/off/pairing
Refers to the headset function that sets the headset to on, off or pair.
operating range
The area span over which a device functions effectively.
operating temperature
The temperature span in which a device functions effectively.
optional accessories
The headset parts that are not necessary but may enhance its use.
on-the-ear
Refers to a wearing style of headset where the ear-cups sit on but do not enclose the ear.
Optimised for macOS
Refers to a device that meets the Apple standard for use with the operating system of the Mac computer (not smartphones or tablets).
out-of-the-box
Refers to a device or product that works immediately and is ready to use when it is unpacked. No special set-up is required.
over-the-ear
Refers to a wearing style of headset where the earcups completely cover and enclose the ear.
package contents
Refers to the parts supplied that come in the package when you purchase a Jabra device. Also known as 'what's in the box'.
paired devices
Refers to multiple devices that are paired (connected wirelessly) using Bluetooth.
pairing
The process of establishing a wireless connection between two Bluetooth-enabled devices.
pairing mode
Refers to the state of a device when it is searching for other Bluetooth devices to pair with.
passive noise-cancellation (PNC)
The reduction of high-frequency noise in the headset speakers based on the physical design (size, diameter, shape, material) of the ear-cups.
PeakStop
A Jabra feature that eliminates potentially harmful sound spikes for the ears of the user.
phone and network dependent
Refers to a headset feature whose functioning depends on the smartphone and network with which it is used.
phone-dependent
Refers to a headset feature whose functioning depends on the smartphone with which it is used.
phone port
The port on a device, for example where you connect a deskphone.
play/pause
Refers to the headset function that plays or pauses the audio.
plug-and-play
Refers to devices that work when first used or connected. There is no need for additional software or configuration to attain full functionality.
portable charger
A portable device for charging or recharging batteries.
Power Nap
A feature that conserves the battery life of a Jabra wireless device, by setting it in standby mode when it has not been used.
power off
To turn off a device.
power on
To turn on a device.
power outlet
An outlet that supplies electric power to devices.
press and hold
A user action for operating headset buttons and functions.
public switched telephone network (PSTN)
The aggregate of the world's circuit-switched telephone networks that are operated by national, regional or local telephony operators, providing infrastructure and services for public telecommunication.
push-to-talk (PTT)
A one-touch button on a headset.
quick disconnect (QD) cable
A cable that seamlessly connects a corded headset to a phone and which may also have functions to control the headset.
Quick start guide (QSG)
A mini pamphlet that describes how to start using a Jabra device.
rain and shock resistant
The ability of a headset to withstand impact or surface water.
Rapid Charge
A Jabra feature that allows a limited (not full) battery charge to be made in a short period of time. For example, Rapid Charge on the Jabra Sport Pace provides one hour of battery life from a 15-minute charge. Also known as 'fast charging'.
redial
To automatically dial a phone number again.
redial last number
To automatically redial the phone number that was last dialled.
reject call
To refuse an incoming call on a Jabra device.
remote call control (RCC)
The ability to control a device, such as a phone or speakerphone, using a headset.
remote handset lifter (RHL)
A device that enables remote call control of a deskphone from a wireless headset by automatically lifting the handset of the deskphone off the hook. The device is connected to the base.
ringtone
The sound made by a phone to indicate an incoming call or text message.
RX
The 'RX' level of a received signal.
SafeTone
Enhanced audio protection for a headset that ensures a safe listening level and meets the EU and US safety requirements for Noise-at-Work.
SafeTone G616
Enhanced hearing protection for headset users that ensures a safe listening level while following the Australian regulatory requirements for telecommunications equipment guidelines.
safety information
Guidance for using a headset safely.
Session initiation protocol (SiP)
A communications protocol for signalling and controlling multimedia communication sessions in applications of internet telephony for voice and video calls, in private IP telephone systems, as well as in instant messaging over internet protocol (IP) networks.
Siri
The digital personal assistant from Apple.
soft key
A programmable button on a device.
softphone
Software-based telephony that allows a user to make phone calls over the internet using a computer.
speakerphone
A combination speaker and microphone that allows you to remotely control calls on a connected phone.
standby
A mode of operation for an electronic device in which the power is on and the device is ready for immediate use.
standby time
The amount of time a wireless Jabra audio device can remain powered on while not being used for calls, especially in relation to the capacity of the battery.
stereo
Refers to sound that comes through two or more speakers so that it seems to surround the listener and come from more than one source.
storage temperature
The temperature at which a device can be safely stored when it is not powered.
talk-time
The amount of time a wireless Jabra audio device can be used for calls, especially in relation to the capacity of the battery.
tap
A user action for interacting with a touch-screen on a device.
target phone
The phone that is used to answer incoming calls if multiple phones are connected.
technical specifications
A document that defines a set of requirements that a product meets or exceeds.
telecoil
As an aid to hearing aid users, a headset is equipped with a telecoil that supports a compatible hearing aid, thereby enhancing the sound quality from the phone.
telephone cable
The cable that connects a phone to a base, handset or wall outlet, for example.
touch-screen
Tap the touch-screen to interact with the app or the Jabra audio device.
transcribe
To convert speech into text.
TX
The 'TX' level of a transmitted signal.
Unified Communications (UC)
The integration of communication services that are exchanged over an enterprise network. For example, web and video conferencing, instant messaging and presence information.
USB
Universal Serial Bus. An industry standard that defines cables, connectors and communication protocols that are used between computers, specific deskphones and Jabra devices.
USB port
A standard interface on computers, some deskphones and electronic devices that enables connection of Jabra USB devices.
user manual
A technical document that gives assistance to people using Jabra devices.
US military standard
The set of standards set by the U.S. Department of Defence that ensures products meet certain requirements.
US OSHA
The United States Occupational Safety and Health Administration. The Jabra SafeTone™ feature complies with the US OSHA requirements (see 'SafeTone').
video conferencing
A technology that allows two or more locations to communicate via live, simultaneous, two-way video and audio transmissions.
virtual surround sound
An audio system that creates the perception that there are many more sources of sound than are actually present.
visor clip
A clip fastened to the back of the Jabra Freeway in-car speakerphone that hooks to the sun visor inside a car.
voice assistant
Voice-controlled assistant such as Google Now™, Siri®, MS Cortana, Amazon Alexa.
voice control
A spoken command a user can give to control a headset function. For example, 'Answer' to answer a call. Also means the ability to enable spoken commands to smartphone systems such as Siri, Google Now or Cortana.
voice-dialling
A feature that enables a user to speak the name of a person in their contact list to make a call, rather than dialling the number.
voice guidance
A set of voice announcements from a device that help a user operate the device and prevent incorrect operations.
Voice over IP phone (VoIP)
A technology that uses the internet for telephone or video conferencing communication.
volume up/down
A headset function that adjusts the speaker volume up or down.
warning leaflet
A printed leaflet supplied in the box that provides instructions for proper use and care of the device.
warranty
A written guarantee, issued to the purchaser of an item by its manufacturer, promising to repair or replace it if necessary within a specified period of time.
warranty leaflet
A printed leaflet supplied in the box that states the warranty information for the device.
wearing style
The style in which a Jabra audio device can be worn. For example, 'around-the-neck', 'over-the-ear'.
weatherproof
Refers to the ability of a headphone/headset to withstand exposure to weather without damage or loss of function (subject to warranty).
whitepaper
An authoritative report or guide that informs readers about a Jabra product.
wind noise reduction
Microphone technology that reduces the ambient noise created by wind.
wireless
Refers to a device that does not have cables and uses wireless technology, such as Bluetooth or DECT, to connect to an audio source such as a phone or music.
wireless range
The maximum distance for which there is wireless connectivity for a device. For example, the wireless range is 30 metres.
world-class
Refers to a product that is the best in a category. For example, 'world-class' speakers with ANC.
ZoomTalk
Jabra technology that identifies a human voice from the ambient sound around it.
ZoomTalk microphones
Refers to intelligent directional microphones that focus on the human voice and not nearby ambient noise.