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FAQ - Top questions

Prerequisites

FAQ - All questions

Prerequisites

Read the full firmware release note for the Jabra Elite 65t here.

Download the Jabra Sound+ app to update or change the language on your Jabra Elite 65t:

Download the Jabra Sound+ app to access the features below when used with the Jabra Elite 65t and the Jabra Elite Active 65t.

Download:

  • App Store click here
  • Google Play click here
  • Android download in China click here

Note: On Android devices, the Jabra Service app must be installed to use the Jabra Sound+ app.

Features:

Call experience

  • Adjust the volume of your own voice on a call
  • Fine tuning of call audio
  • Caller ID on/off

Equaliser

  • 5-way graphic equaliser for music, according to personal preferences and needs
  • Play, pause, next/previous track button for music/track control
  • Reset - go back to neutral/flat equalisation button (on top of equaliser settings)

HearThrough (audio experience)

  • Adjust the ability to hear surroundings without removing the earbuds from the ears

Auto pause on/off (music)

Voice guidance (earbud prompts) on/off

Elite 65t and Elite Active 65t language settings

  • Update the Jabra Elite 65t or the Jabra Elite Active 65t language according to personal preference and needs
  • Supported languages: English, German, French, Japanese, Chinese

Product update

  • Get the latest and greatest performance for your Jabra product
  • OTA - over the air update, no cables - wireless update from smartphone to Jabra product

Product registration

  • Register product to activate warranty, sign up for news, deals and tips by email
  • Dust and water resistant 2-year global warranty registration for the Jabra Elite 65t and the Jabra Elite Active 65t.

User Manual

  • Access the user manual for the Jabra Elite 65t or the Jabra Elite Active 65t.

Product status

  • Battery status (%)
  • Visual ID of connected product
  • Connected/disconnected
  • Jabra Elite 65t or Jabra Elite Active 65t firmware version
  • Active language

Voice assistant

  • Activate voice engine in smartphone (Siri, Amazon Alexa*)

*Alexa supports US English, UK English, German, and French language. Amazon Alexa support: https://www.amazon.com/alexasupport.

Alexa officially supported languages:

  • US English
  • UK English
  • German
  • French

Questions to Amazon Alexa language support or Amazon Alexa in general should be referred to Amazon Alexa support here: https://www.amazon.com/alexasupport.

The Amazon Alexa feature is available with the Jabra Sound+ app for the Jabra Elite 65t and the Jabra Elite Active 65t.

Firmware

Software

Applications

File Description Language or Region Release date Version Release notes
Download

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