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FAQ – Top questions


FAQ -– All questions


Read the full firmware release note for the Jabra Elite 65t here.

Download the Jabra Sound+ app to update or change language on your Jabra Elite 65t:

App Store Download here

Google Play Download here

Android download China Download here


Download the Jabra Sound+ app to access the below features when used with Jabra Elite 65t.

Download here:

App Store click HERE

Google Play click HERE

Android download in China click HERE

Note: On Android devices Jabra Service app is required to be installed to use the Jabra Sound+ app


  • Call experience
    • Adjust the volume of your own voice in a call
    • Fine tuning of call audio*
    • Caller ID on/off*
  • Equalizer
    • 5-way graphic equalizer, for music, according to personal preferences and needs
    • Play, pause, next/previous track button for music/track control
    • Reset - Go back to neutral/flat equalization button (on top of equalizer settings)
  • HearThrough (Audio experience)*
    • Adjust the ability to hear surroundings without removing the earbuds from ears
  • Auto pause on/off* (music)
  • Voice guidance (earbud prompts) on/off* 
  • Elite 65t language settings 
    • Update Jabra Elite 65t language according to personal preference and needs
    • Supported languages: English, German, French, Japanese, Chinese
  • Product update
    • Get the latest and greatest performance for your Jabra product
    • OTA - Over The Air update, No cables - wireless update from smartphone to Jabra product
  • Product registration
    • Register product to activate warranty, sign up for news, deals and tips by email
    • Dust and water resistant 2-year global warranty registration for Jabra Elite 65t
  • User Manual
    • Access the user manual for Jabra Elite 65t
  • Product status
    • Battery status (percent %)
    • Visual ID of connected product
    • Connected/disconnected
    • Jabra Elite 65t firmware version
    • Active language
  • Voice assistant*
    • Activate voice engine in smartphone. (Siri, Amazon Alexa***)

*Feature update, menu and wording change to 'Audio experience' with app service release, estimated/expected release February 2018

***Alexa supports US English, UK English, German language. Amazon Alexa support: https://www.amazon.com/alexasupport 

Note: Jabra Sound+ app only supports the Jabra Elite 65t

Alexa official supported languages:

  • US English
  • UK English
  • German

Questions to Amazon Alexa language support or Amazon Alexa in general should be done to Amazon Alexa support here: https://www.amazon.com/alexasupport 

Amazon Alexa feature is available with Jabra Sound+ app service release, expected February, 2018.




File Description Language or Region Release date Version Release notes

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