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FAQ - Top questions

Prerequisites

FAQ - All questions

Prerequisites

Download the Jabra Sound+ app to access the below features when used with:

  • Jabra Elite 45e
  • Jabra Elite 65e
  • Jabra Elite 65t
  • Jabra Elite 85h
  • Jabra Elite Active 45e
  • Jabra Elite Active 65t
  • Jabra Evolve 65e
  • Jabra Evolve 65t.

Download:

  • App Store click here
  • Google Play click here
  • Android download in China click here

Note: On Android devices, the Jabra Service app must be installed to use the Jabra Sound+ app.

Features:

Call experience

  • Adjust the volume of your own voice on a call
  • Fine tuning of call audio
  • Caller ID on/off

Equaliser

  • 5-way graphic equaliser for music, according to personal preferences and needs
  • Play, pause, next/previous track button for music/track control
  • Reset - go back to neutral/flat equalisation button (on top of equaliser settings)

HearThrough (audio experience)

  • Adjust the ability to hear surroundings without removing the earbuds from the ears

Auto pause on/off (music)

Voice guidance (earbud prompts) on/off

Language settings

  • Update the language according to personal preference and needs
  • Supported languages: English, German, French, Japanese, Chinese

Product update

  • Get the latest and greatest performance for your Jabra product
  • OTA - over the air update, no cables - wireless update from smartphone to Jabra product

Product registration

  • Register product to activate warranty*, sign up for news, deals and tips by email.

User Manual

  • Access the user manuals.

Product status

  • Battery status (%)
  • Visual ID of connected product
  • Connected/disconnected
  • Firmware versions
  • Active language

Voice assistant

  • Activate voice engine in smartphone (Siri, Amazon Alexa**).

*Dust and water resistant 2-year global warranty registration for Jabra Elite 45e, Jabra Elite 65e and Jabra Elite 65t. Sweat and water resistant 2-year global warranty registration for Jabra Elite Active 65t.

**Alexa supports US English, UK English, German, and French language. Amazon Alexa support: https://www.amazon.com/alexasupport.

These step-by-step instructions will help you pair your Jabra device with your smartphone using Bluetooth. Simply select your Jabra device and you are on your way.

Note: These instructions do not describe pairing your Jabra device with a computer, desk phone, or tablet.


The video narration is in English. When a video is playing, you can optionally turn on/off English subtitles by clicking the CC button CC YouTube setting in the bottom toolbar (or pressing “C” on your keyboard). The subtitles may either be verified by Jabra or auto-generated by YouTube.

Please note that translated subtitles, verified by Jabra, may be available in Chinese (Simplified), French, German, Japanese, or Spanish. To see available translated subtitles, click the Settings icon YouTube settings, go to Subtitles/CC, and then select the preferred language.


Read the full firmware release note for the Jabra Evolve 65t here.

Download the Jabra Sound+ app to update or change the language on your Jabra Evolve 65t:

In this section you can find firmware and software for updating your Jabra Evolve 65t. You can update the Jabra Evolve 65t earbuds using Jabra Direct 2.0 or the Jabra Sound+ app. You can update the Jabra Link 370 Bluetooth adapter using only Jabra Direct 2.0.

Firmware

Software

Applications

File Description Language or region Release date Version Release notes
Download

Please locate the serial number of your product in the location shown below:


Serial Number Location

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